Saturday, 26 February 2011

Frustrations

I feel very thwarted by things outside my control at the moment. Back in December, I mentioned having found a period fancy dress company that sold sets of Edwardian underwear and I note now that I placed an order on 27th December. Now even allowing for some downtime over the holiday period, it doesn't seem unreasonable to expect to receive the items before now.

Sadly, I have been very disappointed in the service provided by www.cornucopiacostume.com Not only have I not received my order but they have been reluctant to respond to polite emails requesting information. I have run a web-based business..I know parcels go astray; I know things can get overlooked if there's a rush on, but not communicating and not apologising is unforgivable. I was obliged to resort to threatening legal action and quite frankly, being very rude. Naturally I got a fairly snippy reply to the rude email which suggested they suspect me of lying. Ho hum, have asked for a refund as I am clearly never going to receive the underwear. A shame because I think I might well have ordered more from them.

And to add further injury to this seething mass of insult and injury and sheer disappointment, Hannah wore her Edwardian boots to her swimming lesson and they got stolen from the changing rooms. I had a £10 voucher for Next so have re-ordered them, but am so upset at how much more challenging other people are making this.

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